Path of Exile

[Discussion]I read through Xsolla(new payment processing) privacy policy and license agreement–here are key points

Everything I post here is going to be directly copy pasted from their two sites that are Privacy Policy and END USER LICENSE AGREEMENT. As a fair warning, right now i'm on their website, and chrome is warning me that they're trying to run unauthenticated scripts, which I haven't had a chance to look into, so go at your own risk. This is meant to be a discussion because I believe in the collective intelligence of a community, so we can figure out if Xsolla is something that we want to use or not. Here are some of the (or what I thought were) more controversial parts of the policies and agreements:

Privacy Policy page:

  • We may use your email address, without further consent, for administrative communications such as notifying you of major Xsolla updates, for customer service purposes, to address copyright infringement or defamation issues, for email advertisement and other marketing activities, or to contact you regarding any content that you have posted or purchased from Xsolla.

  • Xsolla may disclose Automatically Collected and other aggregate non-personally-identifiable information with interested third parties to assist such parties in understanding the usage and demographic patterns for certain programs, content, services, advertisements, promotions, or other functionality of Xsolla. (Note: This is a pretty huge red flag for me, they're basically saying we're going to collect your demographic info and either give or sell it to ad companies)

  • We may also allow third parties to use anonymous information or aggregated anonymous User information for their business purposes. We may share your personal information with our affiliates or unrelated third parties to use for their own marketing purposes. (Note: Another huge red flag. Here they're blatantly admitting they're going to give away personal information)

  • You may review and opt out of receiving personalized ads and sharing your information with third parties for direct marketing purposes at any time at

  • You have the right, where provided under applicable law, to ask us not to process your personal information for direct marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your information or clicking “unsubscribe” on the emails you receive. You can also exercise the right at any time by contacting us at (Note: Be careful of the part I emboldened, basically means that you might not be protected based on your geographical location and its local laws)

  • Your web browser may allow you to automatically send a “Do Not Track” signal to all websites that you visit. Since the “Do Not Track” standard is currently being developed, we do not alter our practices when we receive a “Do Not Track” signal

End User License Agreement page:

  • You agree that you will not use IP proxying or other methods to disguise the place of your residence, whether to circumvent geographical restrictions on game content, to purchase at pricing not applicable to your geography, or for any other purpose. If you do this, we may terminate your access to purchased Software. (Note: I saw some discussion of this on a different post, so just be careful.)

End thoughts: A lot of this is somewhat common business practices in this day and age, but you guys have a right to make a fully informed decision.

Personally, I'm probably going to use Steam to purchase packs, they don't use Xsolla but rather their own software.

Edit: There was also the controversy about Xsolla adding a hidden "tip" to their transactions

Original link

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